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Customer reviews of Mouselow Car Centre

At Mouselow Car Centre we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Mouselow Car Centre

Mouselow Car Centre

Based on 149 customer reviews

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  • 5

    Faultless car and experience

    By Sid R on 16 April 2018 | Purchase not verified

    I bought a used Jag. The owner was an extremely pleasant gentleman. No sales pressure and he even suggested that I go away and have a think about it. I think it was his nephew that took me for the test drive. Again, no pressure and allowed plenty of time behind the wheel. Car was exactly as described and all paper work to hand. Infact it was spotless inside and out. It was already priced competitively so agreed the sale and deposit paid. Soon after I saw another customer come to view it but was turned away. Here was a sign of a good trader.....the other customer had planned to view that day, but the owner said that he decided against telling me in case it came across as being too pushy. Service and MOT was carried out as agreed and advisories fixed. He said he wouldn't allow a car to go with advisories on it. Car was picked up on the agreed date (with some flowers) and it drives like new. Massive thanks to the team and highly recommended for anyone looking to buy a new car.

  • 5

    Excellent dealer, I’ll definitely use again

    By Steve N on 07 January 2018 | Purchase not verified

    Excellent buying experience. Dealer staff are laid back, and helpful. No pressure, left me to look round the car, but on hand to answer questions... Just the kind of guys you’d want to buy a car from.

  • 5

    Fantastic,friendly service

    By Simon D on 17 November 2017 | Purchase not verified

    Saw a couple of cars on Autotrader and went to look in person. Very friendly team-no pushy sales approach,just helpful,impartial advice. Test-drove 2 cars and went back to purchase one the next day. Can highly recommend Mouselow Car Centre and will certainly be checking their stock when I’m next ready for a new car.

  • 5

    Very happy!

    By Emma S on 23 October 2017 | Purchase not verified

    Very happy with the purchase of my Nissan Juke this weekend. Car was as described, full service & 12 month MOT was included aswell as 3months warranty. Dealt with Tim throughout and he couldn't have been anymore helpful. The flowers were a lovely gesture too! Would definitely recommend!

  • 5

    Honest and trustworthy

    By Neil G on 17 August 2017 | Purchase not verified

    Bought a trade car from Mouselow Car Centre Tim, no hassle, really helpful and a pleasure buying a car from them. Lovely people easy dealing best dealer I've come across. I had a problem with the petrol tank took it back same day booked it in for repair given a curtesy car without a problem. If you want a good honest car dealer look no further. Would definitely go back when I'm ready for another car.

  • 5

    good sales experience, and not pushy

    By leonard E on 04 June 2017 | Purchase not verified

    just purchased a Toyota last week great customer service car was on time with 12 month mot and every thing was done that was needed , thanks TIM, ps thanks for flowers for the wife len.

  • 5

    Outstanding Customer Service

    By E M on 30 March 2017 | Purchase not verified

    Absolutely Faultless Car Centre! As a female buying a second hand car, I'm very weary of car sales places and have had bad experiences in the past. The guys here were very trustworthy and genuine and the whole experience was great and stress free. A month or so after buying the car I had a problem with it. I rang Mouselow up and they took care of all it for me, even supplying me with a courtesy car whilst mine was being worked on. Plus it came back washed! The level of service, including after care, is second to none. They will be my first port of call whenever I buy a car in the future. I can't recommend them enough.

  • 5

    Highly recommended friendly and helpful!

    By Elysha B on 22 December 2016 | Purchase not verified

    Just purchased my first car from Mouselow, highly reccomended!!! Staff were friendly and helpful without being pushy with sales. Very accommodating and made me feel i was making the right choice.

  • 5

    best car sales I have ever bought from

    By Dave B on 30 November 2016 | Purchase not verified

    I purchased a Suzuki alto from mouselow car centre and was very impressed with the service that I received. They were not at all pushy when it came to selling their cars. when it came to taking a part exchange they offered a reasonable price. I am pleased with the car I purchased, but when I collected the car and drove it away a warning light came on. So I turned around and headed back to mouselow car centre. The man looked at the car and said he would get it fixed without any hesitation. The only problem was I lived a long distance away. So he said I could take my old car that they had took in px and use that until he could get it fixed. I think that shows that this place cares about their customers. The next day he phoned me and told me the car was fixed, it was just down to a dirty sensor. I collected the car as soon as I could, he appologised and filled the car with fuel for my inconvenience. That really did amaze me! I would certainly buy from them again.

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